Health Guidelines for Travellers

With so many uncertainties surrounding COVID-19, we understand you might be concerned about your travel plans but rest assured we are here to help Dublin Pass holders

How is COVID-19 impacting my upcoming travel plans with my Dublin Pass? 

We’re happy to let you know that attractions are starting to re-open and they’re looking forward to welcoming you. That being said, we advise you to check the individual attraction websites for their most up-to-date information - we’ve included a full list below. 

We’re working closely with attractions to help keep you up-to-date. To make it even easier for you to see scheduled reopenings, we’ve added flags to attraction images on the website - which highlight when an attraction is planning on opening. 

How will entry to attractions be different?

Those attractions that have reopened may have done so with some changes to how Dublin Pass holders gain entry, and we’re working closely with them to ensure it’s seamless for you. On the attraction pages of our website, we’re adding the information we receive to the ‘Know before you go’ section at the bottom of the page, and we advise that you check this when planning your visit. This section may include changes like queuing further apart - each attraction will have its own process in place.

We’ve also added some new attraction filters to help you plan your visit including ‘Outside of the city’ and ‘Outdoor attractions’ which you can find on the attraction list page under each pass

Should I purchase a pass, even if I'm not sure of my exact travel dates?

Yep! You can buy today, confident in the knowledge that all passes are valid for two years from the date of purchase and are only activated when you start using them. We offer 90-day cancellation in case your plans change and if you’re outside of this window you can swap your pass for another destination, perhaps your closest city. We have 35+ cities around the world to choose from.   

Full list of attractions

14 Henrietta Street
Airfield
Aquazone
Big Bus
Castletown House
Chester Beatty Library
Christchurch Cathedral
Croke Park GAA Museum
Dalkey Castle
Dublin Castle
Dublin City Hall
Dublin Zoo
Dublinia
EPIC
Farmleigh House
Glasnevin 
GPO Museum
Guinness Storehouse
IMMA
Irish Rock n Roll Experience
James Joyce Centre
Jameson Distillery
Jeanie Johnston
Lazy Bike Tours
Little Museum of Dublin
Malahide Castle
MoLI (Museum of Literature Ireland)
National Botanic Gardens
National Gallery of Ireland
National Museums of Ireland
National Wax Museum 
Newbridge
Rainforest Golf
Skerries Mills
St. Patrick's Cathedral
Teeling Whiskey Distillery

I have an escalated issue that needs to be resolved. How do I contact customer service?

We’re here to help. You can contact us by filling in the short form at the bottom of this page, or by calling us:

From within the UK: 020 7293 0972
From overseas: +44 20 7293 0972
 
WhatsApp (available 24/7 for text chat only) +44 (0) 7827534453
 

Our customer service team is available:

Weekdays: 9am and 8pm (excluding UK bank holidays)
Saturday: 10am to 4pm
Sunday: 10.30am to 4.30pm (local time)

 

Check the official website below for more information and safety guidelines during your trip

 

World Health Organization (WHO) 

Learn about Coronavirus (COVID-19), advice for travellers as well as commonly asked questions.

Department of Health

Read the most current and vital information issued by the Government.