Check our FAQs below – they will answer about 95% of your questions
If you didn't find the answer in the FAQs, please feel free to send an email to our helpful customer service team. We'll get back to you as quickly as possible.
If you didn't find the answer in the FAQs, please feel free to send an email to our helpful customer service team. We'll get back to you as quickly as possible.
What are the main benefits of the Dublin Pass?
The Dublin Pass gives you free entry to over 25 of the best tourist attractions in Dublin, plus fast track entry at selected busy attractions.
Each Dublin Pass comes with a free guidebook which saves you precious time by allowing you to plan your days in advance, and because the Dublin Pass is prepaid you don't have to carry cash around or worry about currency exchange while you're out sightseeing.
The Dublin Pass also entitles you to a range of great offers and discounts at restaurants, shops and entertainment options around the city.
Can I skip the lines?
Yes, at selected attractions marked in your guidebook and online Dublin Pass holders are granted Fast Track Entry privileges. Just show your Dublin Pass at the ticket desk or attraction entrance and you’ll be scanned straight through – saving precious time in the busy months.
Does the Dublin Pass come with a guidebook?
Yes, the Dublin Pass comes with a handy 90 page pocketsized Guidebook packed with information about each attraction, including opening hours, as well as maps and helpful information about the city.
Is there any benefit in buying the Dublin Pass now?
If you purchase the Dublin Pass online and get it delivered to you before you travel, you can start to plan your sightseeing adventure before you arrive with your free guidebook. You can make the most of the free airport transfer included in the pass, too, to get into central Dublin stress-free. If you’d rather buy in advance but collect it in Dublin, there’s a collection desk at Terminal 1 of Dublin Airport, as well.
Is The Dublin Pass suitable for those with disabilities and their carers?
Some attractions may offer carer places or free entry to visitors with disabilities, so The Dublin Pass might not be the most suitable for them as requirements vary from attraction to attraction. Please contact them directly for further information.
How much can I save with the Dublin Pass?
The more you see the more you save, so the longer the pass duration the better the value. But remember, you only need to visit a few attractions before you start saving money.
To get an idea of how much you could save, browse our Dublin attractions section and see how much each sight would normally cost you to visit.
The Dublin Pass includes free entry to over 30 attractions, plus 20 extra discounts and offers and an airport transfer.
Which Dublin Pass offers the most savings?
The 5 day Dublin Pass offers the best value for money at just €19.80 per day. However, it is quite easy to save with all Dublin Passes as attractions in Dublin often cost over €15 to enter – and that’s not including airport transfer and the extra discounts and offers included at shopping and dining outlets around the city.
Does the pass include all of Dublin's attractions?
The Dublin Pass features 32 top attractions including the Guinness Storehouse, Dublinia, St Patrick’s Cathedral, Dublin Zoo and the Aviva Stadium
Check out our complete list of popular Dublin attractions you can visit for free with a Dublin Pass.
Where can I use the Dublin Pass? Which attractions are included?
There are over 32 top attractions included on The Dublin Pass including Guinness Storehouse, Dublinia, St Patrick’s Cathedral, Dublin Zoo and Aviva Stadium. It also includes a 1 day hop on hop off bus tour ticket to explore Dublin.
What are the normal costs of the attractions?
The entry costs for all attractions vary and may be over €15.00 for an adult ticket. To see how much you could save on normal entry costs, browse our Dublin attractions section and check out each attraction you would like to visit for their latest gate price.
Are the attractions accessible all year round?
The majority of attractions included on The Dublin Pass are open all year round with just a few days of closure, usually around Christmas.
To see the opening hours and dates for each attraction, browse our Dublin attractions section or refer to your Dublin Pass Guidebook.
How do I find out an attraction’s opening times and closing times?
The opening times and dates of all Dublin Pass attractions can be found on each individual attraction page on website. Opening times are also detailed in the Dublin Pass Guidebook received with every order.
Can I visit the same attraction twice with my Dublin Pass?
You can only visit each attraction included on the Dublin Pass once. The airport transfer is a one-way ticket only from the airport into the city centre.
How much does a Dublin Pass cost?
The cost of a Dublin Pass varies depending on the duration and pass type (adult or child). For full details of the latest prices then check out the Prices page.
Note: the longer the duration, the better value the pass.
If I order online how do I receive the Dublin Pass?
When you order The Dublin Pass through our official website, there is the option to either have the order shipped to an address of your choosing or you can pick up your passes at our Dublin collection desks, either at the airport or in the city centre. Check out our Shipping and Collection information for costs and estimated delivery times.
How do you define a child?
Children are aged between 5 and 15 years. Children under 5 years are free.
Note: Anyone with a Child Pass must be accompanied by an Adult Pass holder at all times.
Do you offer discounts for groups, students or senior citizens?
Unfortunately not. The Dublin Pass has been specially created to help visitors save both time and money through the use of product. Learn more about the savings you can make with the Dublin Pass here.
Please Note: groups of more than 10 may not be allowed access at some attractions included on the Dublin Pass.
Can I buy the Dublin Pass for a group?
We don't have any restrictions when purchasing through the website, however, the Dublin Pass is not designed for large groups.
Please Note: Groups of more than 10 may be refused entry at some attractions. We advise if you are in a group of over 10 that you contact each attraction in advance.
How do I use an offer code or discount code?
Why haven't I received my email confirmation?
Your email confirmation should normally arrive in your inbox a few minutes after completing a transaction/purchase. If you haven't received an email confirmation then we recommend you check your spam filter or junk folder.
If you still cannot locate an email then please send a request through to our customer service team confirming your email address and order reference number.
What happens if I can't use my Dublin Pass?
If you purchase the Dublin Pass online you can add on a Money Back Guarantee at the checkout. This will cover you for any non-use of the card. Please read the T&Cs for more information or contact info@dublinpass.com to find out how to claim.
Can I use the Dublin Pass from the airport?
Yes, the Dublin Pass includes a free one-way airport transfer with Aircoach. Whether you arrive with the Dublin Pass, or collect it from the airport, you are entitled to a free one-way trip into Dublin City Centre on the Leopardstown route.
Be aware: Use of this service will activate your pass, so if you use the bus late in the afternoon or night, it will count as your first day. Please plan your usage carefully.
How does the Dublin Pass work?
The Dublin Pass is simple and easy to use. As a pre-paid for sightseeing package, it includes entry into 25+ top Dublin attractions, as well as granting pass holders a free one-way airport transfer and 20 extra discounts and offers at shopping and dining outlets in the city.
The Dublin Pass also comes with a free guidebook as a useful resource, so all you have to do is plan your sightseeing adventure, show up to the attraction you’d like to visit and you’ll be scanned straight through. At some attractions Fast Track Entry applies so you won’t need to wait in a long queue either.
The Dublin Pass durations are valid in calendar days – so it is advised to activate your card at the first attraction or on the Aircoach first thing in the morning, to make the most out of your card.
You are only allowed to visit each attraction once.
Are the 2, 3 and 5 day passes for consecutive days?
Yes, all Dublin Passes are to be used on consecutive calendar days. For example, if you have a 3 day Dublin Pass and start using it on a Tuesday, it will be valid for that day, Wednesday and Thursday.
Note: If you start using your Dublin Pass in the evening or late in the day that will count as your first day.
What happens if I change the date of my trip to Dublin?
Your Dublin Pass (as well as your email confirmation voucher if you planned to collect your order in Dublin) is valid for one year from the date of purchase.
Is it possible to extend or change the dates of my Dublin Pass?
The Dublin Pass is activated the first time you use it at an attraction or on the Aircoach. All orders made online here are valid for 12 months from the date of purchase, as is the email confirmation for collections.
For orders for collection in Dublin, you will select an estimated start date of the pass but it will not be activated until first use at an attraction or on the Aircoach.
Who is the Dublin Pass for?
EVERYONE! The Dublin Pass has something for everyone including families, couples, children, adults, first time visitors, repeat visitors, long haul visitors, short stay visitors, independent travellers, international visitors as well as UK and local residents.
The Dublin Pass is for anyone who wants to visit some of the most popular and best attractions in Dublin whilst saving both time and money.
How do I contact the Dublin Pass by telephone?
From within the UK call us on 020 7293 0972.
For international calls the please use 00 44 20 7293 0972.
TERMS OF USE
1. INTRODUCTION
This page sets out the terms on which you may make use of our website http://www.dublinpass.com (“our site”) whether as a visitor or as a Leisure Pass customer. By using our site you indicate that you accept these Terms and agree to abide by them. If you do not agree to these Terms please refrain from using our site.
2. INFORMATION ABOUT US
2.1 http://www.dublinpass.com is operated by the Leisure Pass Group (“LPG”/”We”/”Us”). We are registered in England and Wales under company number 3497724 and our registered office is at PO Box 2337, London W1A 5WE, United Kingdom. Our trading address is 75 Wells Street, London W1T 3QH, United Kingdom.
2.2 If you have any questions about our site or these Terms please email: info@leisurepassgroup.com or telephone 0845 371 4001.
3. OTHER TERMS
These Terms are to be read in conjunction with the following additional documents: LPG’s Privacy Policy which sets out the terms upon which we process your personal data; LPG’s Cookie Policy which explains about cookies on our site; and LPG’s Purchase Terms & Conditions and End User Licence Terms which govern the terms of purchase and use of the Dublin Pass and the Dublin Pass App.
4. ACCESSING OUR SITE
4.1 Access to our site is permitted on a temporary basis and we reserve the right to withdraw or amend access without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
4.2 From time to time we may restrict access to some parts of our site or to the entire site to customers only.
4.3 You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Terms and that they comply with them.
4.4 We aim to update our site regularly and may change the content at any time. If the need arises we may suspend access to our site or close it indefinitely. Any of the material on our site may be out of date at any given time and we are under no obligation to update such material. We may also revise these Terms at any time. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on our site.
4.5 You may only use our site for lawful purposes. You may not use it in any way that breaches any applicable local, national or international law or regulation or for any unlawful or fraudulent purpose.
4.6 Any username and password issued to you is personal to you, so that you can use and access the site and must not be disclosed to any third party without LPG's prior written consent. You are responsible for maintaining the confidentiality of your password and account information and you are responsible for all activities that occur under your password as a result of your access to the site. Please notify us immediately of any unauthorised use of your password or account.
5. INTELLECTUAL PROPERTY RIGHTS
5.1 We are the owner or licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved and no part of the site may be copied, adapted or published without LPG’s prior written permission.
5.2 Our status (and that of any identified contributors) as the author of material on our site must always be acknowledged.
5.3 The Dublin Pass is a UK regist¬ered trade mark of LPG.
6. LIABILITY
6.1 Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site or by anyone who may be informed of any of its content. Opinions expressed on this web site are no more than honest comment of the authors and are not the opinions of the Publishers.
6.2 The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. If you believe that the content of any information is unlawful or unacceptable please notify LPG with details.
6.3 Nothing in the clause affects our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited by law.
7. VIRUSES ETC
7.1 You may not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs and/or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which it is stored or any server, computer or database connected to our site. You must not attack our site via a denial or distributed denial of service attack. We will report any breach of this provision to the relevant law enforcement authorities and we will co-operate with them by disclosing your identity to them.
7.2 We will not be liable for any loss or damage caused by a denial of service attack, virus or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of our site, or to the downloading of any material posted on it or on any website linked to it.
8. LINKING TO OR FROM OUR SITE
8.1 You may link to our home page provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you.
8.2 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page without written consent. We reserve the right to withdraw linking permission without notice.
8.3 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
9. JURISDICTION AND LAW
The English Courts will have exclusive jurisdiction over any claim arising from or related to our site or these Terms and any dispute or claim arising out or in connection with them shall be governed by and construed in accordance with English Law.
The Leisure Pass Group takes security very seriously and use state of the art and secure sockets layer (SSL) technology. SSL or 'secure mode' means that all of your details are encrypted to help keep them secure.
Encryption creates billions of code combinations to protect each transaction made on our site, so your card and personal details cannot be viewed by anyone else using the internet.
As soon as you access the "details" page of our purchase process, i.e. before you enter any personal or payment details, your browser will go into secure mode.
You can check that you are shopping in a secure environment by looking for a locked padlock or a key icon at the bottom or top of your screen.
Within the purchase process we also ask for your card billing address as an additional security check.
Dublin Pass payments are processed by a trusted third party payment processing company - SAGE Pay - who encrypt all credit or debit card information and authorise payments directly.
Neither SAGE Pay nor the Leisure Pass Group retain your credit card details after purchase. This is why you need to enter your card details each time you order.
We recommend that you always close down your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary internet cookies from any sites that you may have visited.